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A Baldrige assessment goes beyond quality
management. It measures how well your people, training and key
processes contribute to your organization's vision, goals, strategies,
action plans and objectives. It helps you to identify areas for
improvement so that your organization can achieve peak efficiency.
And all this translates to bottom line savings.
Total quality management through Baldrige
assessments and support systems is a customer-focused pragmatic approach
to continuous improvement in performance. This comes about by
involving everyone in your organization, from boardroom to the mailroom,
in a daily search for incremental improvements. Everyone is
trained to identify and fix problems, to set performance standards and
measure results, and to focus the organization's strategic vision on its
customers. In short, comprehensive Baldrige assessments and
support systems are the ultimate vehicles to drive organizational change
and improvement.
Change Management Consulting (CMC) has extensive
experience in designing and administering Baldrige assessments.
Our consultants are experts in helping organizations understand the
Baldrige Criteria and in facilitating all types of self-assessments.
We take the Baldrige Criteria and develop a customized assessment
relevant to your organization.
We have helped numerous clients discover areas for
improvement, to re-think processes and strategic goals, and to implement
a support system that reinforces Baldrige Criteria.
Contact us today to
discuss how we can help your organization.
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