All Change Management Consulting, Inc. (CMC) training
materials are available to your internal trainers through licensing. Our
licensing program allows you to conduct your own training using
materials designed and tested by us.
You may purchase a license to give an internal course
using your own trainer(s). A major advantage to this approach is that
the license allows an organization to subsequently incorporate its own
material into the course, customizing it to reflect your unique
strategies and goals.
You can deliver our courseware as
is, or incorporate it into other internal training. All of our courses
and workshops are modularized for increased versatility. And
train-the-trainer courses are available for all training programs,
including our workshops and seminars.
In addition, CMC will license course materials for the following
courses:
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Essential Skills of Leadership
Delivery Methods Available: Classroom, Online,
Blended.
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
Essential Skills of Communicating
Delivery Methods
Available: Classroom, Online, Blended.
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
|
Coaching Job Skills
Delivery Methods
Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
Communicating Up
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
|
Delegating
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
Developing Performance Goals and
Standards
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
|
Effective Discipline
Delivery Methods
Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours |
Improving Work Habits
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
|
Managing Complaints
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
Providing Performance Feedback
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours |
|
Resolving Conflicts
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours |
Supporting Change
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours
|
|
Hiring Winning Talent ®
Delivery Methods Available: Classroom, Online, Blended
Classroom – 8 hours workshop (can be delivered in 2-4 hour
workshops)
Online – 3-4 hours
|
Retaining Winning Talent ®
Delivery Methods Available: Classroom
Classroom – 8 hours workshop (can be delivered in 2-4 hour
workshops) |
|
Leading Successful Projects ®
Delivery Methods
Available: Classroom
Classroom – 16 hour workshop (can be delivered in 4-4 hour
workshops and is designed for 6-18 participants.
|
Motivating Team Members
Delivery Methods
Available: Classroom, Online, Blended
Classroom – 4 hours
Online – 1 ½ to 2 hours |
|
Solving Workplace Problems
Delivery Methods
Available: Classroom
Classroom – 4 hours |
Developing and Coaching Others
Delivery Methods
Available: Classroom, Online, Blended
Classroom – 4 hours each
Online – Coming 2nd Quarter 2007
|
Developing and Coaching
Others-Senior Management Version
Delivery Methods Available:
Classroom
Classroom – 4 hours
Online – Coming 2nd
Quarter 2007
|
Winning Through Customer
Service –
New Edition
Delivery Methods Available:
Classroom, Online, Blended
Classroom – 8 hours, 12 hours, or 3 sessions at 4 hours each
Online – 1 ½ to 2 hours
Online courses – Dealing with Difficult Customers
and Delivering Customer Focused Service
|
|
Delivery Methods Available:
Online
Delivery Methods
Available: Online – 1 ½ to 2 hours
Note – Module 1, 2, & 3 of Winning Through Customer
Service
|
Dealing with
Difficult Customer Situations
Delivery Methods Available: Online
Online – 1 ½ to 2 hours
Note – Module 4 of Winning Through Customer Service
|
|
STAR Service
Delivery Methods Available: Classroom, Online, Blended
Classroom – 4 hours
Online – Coming in 2007
|
Proofamatics
Delivery Methods Available: Classroom
Classroom – 10 hours
|
|
Professionalism in the Office
Delivery Methods Available: Classroom, Online, Blended
Classroom – 8 hours
Online – 1 ½ to 2 hours
|
Number Skills®
Delivery Methods
Available: Classroom 8 hours
Classroom – four 2-hour sessions or 2 four-hour sessions
|
|
Achieving Communication
Effectiveness
Delivery Methods
Available: Classroom, Online, Blended
Classroom – 8 hours
Online – 1 ½ to 2 hours |
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