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This is a central repository where you can find CMC
datasheets, brochures and other marketing materials. These
documents provide more information and insight into CMC services and
products. For your convenience, they are grouped by organizational
specialties. Each marketing piece can be easily downloaded (in PDF
format) to your desktop PC or laptop by simply clicking on the
applicable item link.
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Item |
Description |
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CMC Customer Loyalty Measurement |
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Customer Loyalty Measurement Fact Sheet |
CMC has conducted Customer Loyalty Measurement
Studies in almost one-hundred organizations. These studies provide
current, objective, qualitative and quantitative performance
measurements from the customer’s perspective, and identify the
attributes that have the greatest impact on customer loyalty and
satisfaction. |
CMC ISO Fact Sheets
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ISO 9001 Fact Sheet |
Change Management
Consulting specializes in providing ISO 9001/QS-9000 implementation and
training services. Our ISO/QS Solution is an affordable, innovative
turnkey approach that provides all the documentation, guidance and
training required for successful registration. We will focus your entire
team on process improvements and help you improve your business
performance. Our competitive advantage is our proven ability to help
organizations find a faster, smoother route to improvement and success. |
ISO 14001 Fact Sheet |
Our ISO 14001 Solution is
an affordable, innovative turnkey approach that provides all the
documentation, guidance and training required for successful
registration. It is built on proven continuous improvement concepts—it
focuses on not only what happens, but why it happens—and it is
preventive-driven. |
CMC Lean/Six Sigma
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Lean/Six Sigma Fact Sheet |
Today's competitive
environment leaves no room for error. Globalization and instant access
to information are changing the way the world conduct business. Old
business models no longer work. Customers demand consistent, predictable
business processes. Customers feel the waste and process variation in
each transaction and in each product we ship. Businesses must
relentlessly look for new ways to improve everything they do with the
objective to exceed customer expectations and achieve a world class
level of performance. This is why a Six Sigma/Lean business strategy
should become an integral part of every business culture. |
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CMC Line Card
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Consulting, Training and Support Line Card |
Change Management Consulting, Inc. (CMC) offers a
broad variety of consulting and support services. Our unique, customized
training courses are presented either onsite or at a convenient nearby
location. Each of our trainers has a minimum of 25 years of consulting
and industrial training experience. We design our world-class training
programs around competency models and training needs analyses. And we
are experts at obtaining public funding to partially reimburse or
entirely cover your training costs. |
CMC Train-the-Trainer Program
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Train the Trainer Program |
We recommend a train-the-trainer approach to
satisfy your internal needs and to become independent of your
consultant. Please talk to us about our five-step train-the-trainer
model (described below) which has been proven over many years and is
based on practical training techniques along with adult learning
requirements. |
CMC Multirator Survey Assessment
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Multirator Survey Assessment |
The overall objective is to assess leadership
capability, and to improve individual performance and group teamwork.
This flexible 360-degree assessment tool will identify specific
performance strengths and developmental needs—for both the individual
and the organization. |
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CMC Public Funding Assistance
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QMS Consulting and Training |
Companies
of all sizes can benefit from a variety of local, state and federal
funding assistance programs to improve their quality management systems
and upgrade employee skills. This broad definition covers ISO, Six
Sigma, Lean, change management, leadership and basic skills training.
Some of these programs offer matching funds while others provide tax
credits. A few even bestow outright grants. However, gaining access
to—and understanding—these funding programs can be a daunting task.
That's why it pays to select a management consulting firm that knows how
to navigate these often bewildering waters. |
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CMC Seminars and Workshops
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Seminars and Workshops |
Seminars and workshops designed to increase
productivity, improve customer service, decrease stress and enhance your
workplace.
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